You received your order in more than one package and would like to return it in multiple packages as well? That’s absolutely no problem:
Simply log in to the Returns Portal using your order number and the email address you used for the order, and create a separate return for each package so that a separate return label can be generated for each package.
How the return registration process works otherwise depends on the country and can be found in the following articles:
- Return registration for orders from Germany
- Return registration for orders from Belgium, France, and the Netherlands
If the digital return registration is not possible, simply contact our Customer Happiness Team.