Articles in this section

How do I place orders from Switzerland?

First things first:
 
  • No hassle with customs or taxes
  • Delivery via Swiss Post
  • Shipping costs CHF 5.45 or free for Changemaker members on orders of CHF 39 or more
  • 30-day return policy
Here's how it works:
 
Order:
  • You can place an order through our online-shop either as a guest or by logging into your ARMEDANGELS user acocunt. Ordering is simple: Just add all of the pieces you want to your cart and click on CHECKOUT once you're done. You'll be directed to the checkout page where you'll need to enter your details and confirm payment - and you're done! Your order confirmation email will be in your inbox within minutes
Payment:
  • You can choose from various payment options: Credit card, PayPal, ApplePay oder TWINT
Customs and taxes:
  • We ship from Germany and handle all customs clearance for you. The prices listed in CHF already include Swiss VAT (8.1%), meaning hassle-free ordering, with no paperwork or surprises
Shipping costs:
  • Shipping costs CHF 5.45 but did you know that shipping is free for purchases starting at CHF 39,- as a member of our Changemakers Club? Find further info here.
 
Delivery:
  • Your package will be delivered by Swiss Post. Delivery currently takes approximately 3–8 business days.
Returns:
  • You can easily return unworn items within 30 days. To do so, fill out the return form, place it inside the package, visibly tape the return label to the outside, and drop it off at a Swiss Post office. If you no longer have your return label, please contact our Customer Happiness Team. For returns from Switzerland, we charge a flat fee of CHF 4.95 per order