I purchased ARMEDANGELS items in a retail store and need to file a claim. How do I go about it?

If you've purchased your ARMEDANGELS clothing in an actual store (either our very own store in Cologne or a shop-in-shop somewhere else, you must take the defective item back to the place you've bought it. This is due to the fact that only the actual store have a record of your purchase and can go through the necessary channels to process your claim and to find a satisfactory solution for you. Therefore, please refrain from contacting our Customer Happiness Team online.