Klarna is one of the world’s leading payment providers and a licensed bank that is changing the shopping experience for both customers and retailers. Klarna offers simple solutions that let people shop and pay easily, securely and flexibly.
Klarna direct debit:
With Klarna direct debit, the purchase amount is withdrawn directly from your bank account. Simply enter your IBAN and the payment will be collected automatically a few days later.
Klarna invoice:
It’s simple: from the invoice date, you usually have 14 days to pay your invoice. You only pay after you’ve received your order. As usual, you’ll receive the invoice from us by email as soon as your order has been shipped. Since the payment is handled by Klarna, Klarna will send you separate payment information.
If there’s an issue with your order — for example, if it hasn’t arrived or the invoice amount is incorrect — please contact our Customer Happiness Team first and pause the payment deadline in your Klarna account by selecting “Report a problem”.
Good to know: You can check information about your Klarna order at any time here or in the Klarna app, for example whether payment for your invoice has been received. We recommend making all payments directly in the Klarna app to avoid incorrect transfers or reminders. You can find more information about Klarna here.