Unfortunately, it is not possible to pick up your online order at the Cologne store or our office, as orders are shipped directly from the warehouse, which is located at a different site.
In our Cologne office, we work on designs, product quality, the online shop, and innovative technologies. Therefore, we recommend that you wait for your order to be delivered by our logistics partner. With the tracking number found in your shipping confirmation, you can follow the delivery status live. For more information, please see the article How long does shipping take?